Ah Ma, are you on WhatsApp? Rapid digitalisation may be leaving some vulnerable groups behind

The Covid-19 pandemic has accelerated the adoption of digital technologies in some areas, but this rapid shift may be leaving some vulnerable groups behind. We speak to experts and people from four groups in the ‘digital extremities’ to examine the issue of a widening digital divide.

While the Covid-19 pandemic has accelerated digitalisation in some sectors, it has also raised concerns that vulnerable segments of society are being left behind in a so-called digital divide.